Cancellation

You can cancel your order through phone (9910457772) and email to customercare@chokola.in. Your order amount less the payment gateway charges will be refunded.

In case the preparation of your order has started, you cannot cancel the order. There will be no refund in such an event.

In the event where the Chokola is not able to deliver the product due to no-stock or any other reason, entire order amount will be refunded.

Refund

Once you request the cancellation of your order, it will take us a minimum of 1-2 business days to cancel the order and initiate a refund. You will be notified of the same by email/SMS.

Having the money transferred back to the source of transaction, it may take up to 7-10 business days for the respective banks to process the refund.